All data in transit is encrypted by SSL / TLS 1.2+. Data stored within our managed databases are encrypted at rest with LUKS.
Access to your data is protected by your unique credentials and two factor authentication. Access to our operational systems are highly restricted.
Regular scans of our systems ensures any vulnerabilities are quickly identified and patched, keeping your data protected.
All data stored within our managed databases are automatically backed up every day with automated failover.
The (UK) GDPR and Data Protection Act 2018 (DPA18) set out the rules that apply to handling personal data in a fair and lawful way. We are committed to complying with the law and helping you to comply too.
All the data we handle and store for our customer work is on GDPR compliant servers, and kept safe from loss or corruption using up to date, robust technical and procedural security measures.
As the ‘Controller’ of personal data about your clients or service users, you are responsible for working with ‘Processors’ who will protect that data properly. ‘Processors are companies who provide a service that involves handling the personal data that you control, such as Connect Mix Share. You are required to explain (usually in your Privacy Notice) to people that you use Processors.
Your legal basis for collecting, using, and analysing personal data is extended to Connect Mix Share by way of our contract together. You don’t need to worry about obtaining special consent for us to handle the data on your behalf, as we are working as an extension of your team, both legally and practically.
Our scalable solutions allow us to adapt to our customer requirements at any time
Protection against Distributed Denial of Service (DDoS) attacks by defending common network-layer attacks through always-on traffic monitoring service.
In the event of a failure, all managed databases will automatically switch data handling to a standby node.
Data stored within our managed databases are accessed within a private network with restricted internet access.
Our Terms of Service, including our customer’s responsbilities, can be found here: Terms of Service
Connect Mix Share is a product of AM Data Limited. Registered in England and Wales. Company number: 12914020
AM Data Ltd is registered with the Information Commissioner’s Office (ICO). Registration number: ZB037387. All data protection officer enquiries to [email protected]
DigitalOcean is our cloud infrastructure provider. All services are located in their London (UK) data center and is used to host our web services and database. Further information about DigitalOcean’s security can be found here
Fivetran is an additional connection provider. The use of their service is optional. All connections using Fivetran use their London (UK) based Google Cloud Platform region. Further information about Fivetran’s security can be found here
SendGrid is used to send emails by our optional Survey service. Further information about SendGrid’s security can be found here
Connect Mix Share is a product of AM Data Limited. Registered in England and Wales. Company No. 12914020